Terms of service

Terms of Service – New Baraka Flower Shop

Welcome to New Baraka Flower Shop. By accessing or using our website and services, you agree to comply with the following Terms of Service. Please read them carefully before placing an order.

1. General

New Baraka Flower Shop provides flowers, artificial floral products, gifts, and event decoration services in Qatar. We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Services

We strive to ensure all product descriptions, images, and prices are accurate. However:

  • Actual flower arrangements may slightly vary due to seasonal availability.

  • Colors, wrapping, and accessories may differ from product images.

  • Artificial flower designs may vary slightly depending on stock availability.

3. Orders

  • All orders are subject to availability and confirmation.

  • We reserve the right to refuse or cancel any order for any reason.

  • Customers must provide accurate delivery and contact information.

4. Pricing & Payments

  • All prices are listed in Qatari Riyal (QAR).

  • Payments must be completed before order processing.

  • We accept secure online payment methods available on our website.

5. Delivery Policy

  • Delivery times are estimates and may vary due to traffic, weather, or unforeseen circumstances.

  • Customers are responsible for providing the correct delivery address.

  • We are not responsible for failed deliveries caused by incorrect information or recipient unavailability.

6. Return & Refunds

Please refer to our Return & Refund Policy for detailed information regarding returns, exchanges, and refunds.

7. Event Setup Services

For floral event decoration and setup:

  • Advance booking may be required.

  • Custom event orders may require a deposit.

  • Cancellation fees may apply after work has started.

8. Intellectual Property

All website content, including logos, images, text, and designs, belongs to New Baraka Flower Shop and may not be copied or used without permission.

9. Limitation of Liability

New Baraka Flower Shop is not liable for:

  • Delays caused by third-party delivery services

  • Natural flower lifespan after delivery

  • Indirect or incidental damages resulting from website use or product purchase

10. Privacy

Customer information is handled securely and used only for order processing, delivery, and customer support purposes.

11. Governing Law

These Terms of Service are governed by the laws of the State of Qatar.

12. Contact Us

For questions regarding these Terms of Service, please contact:

New Baraka Flower Shop
Doha, Qatar
📞 +974 71969660
📧 flora@newbaraka.com